Legal
Privacy Policy
Last updated: 1 January 2026
Polar Funded ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We may collect the following types of information:
- Personal Identification: Name, email address, country of residence
- Account Data: Username, trading history, performance metrics
- Payment Information: Transaction records processed via WooCommerce/Stripe (we do not store card details)
- Usage Data: Pages visited, time spent, referring URLs, browser type, IP address
- Communications: Support tickets, emails, and chat records
How We Use Your Information
- To provide and maintain our services
- To process challenge purchases and issue credentials
- To process payouts and verify trader performance
- To send account-related notifications and updates
- To improve our platform and user experience
- To comply with legal obligations
- To prevent fraud and enforce our Terms of Service
Information Sharing
We do not sell your personal information. We may share information with:
- Payment processors (WooCommerce, Stripe) to complete transactions
- Trading platform providers (MetaQuotes, cTrader, DXtrade) to set up accounts
- Payout partners (Deel, crypto exchanges) to process payments
- Analytics providers to understand platform usage
- Legal authorities when required by law
Cookies
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling certain cookies may affect functionality.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is retained for a minimum of 5 years for regulatory compliance purposes.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Object to or restrict certain processing
- Data portability
To exercise your rights, contact us at privacy@polarfunded.com.
Security
We implement industry-standard security measures including SSL encryption, secure data storage, and access controls. However, no method of transmission over the internet is 100% secure.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website.
Contact Us
For privacy-related inquiries: privacy@polarfunded.com · Contact Page